{"id":160,"date":"2026-10-16T21:03:31","date_gmt":"2026-10-16T18:03:31","guid":{"rendered":"https:\/\/tb-f9rxxx.buildly.link\/shipping-and-returns\/"},"modified":"2026-10-20T21:13:25","modified_gmt":"2026-10-20T18:13:25","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/www.handyhani.com\/en\/shipping-and-returns\/","title":{"rendered":"Shipping and returns"},"content":{"rendered":"<div class=\"dir-b\" dir=\"ltr\"><div class=\"wrap\"><div class=\"phead\"><nav aria-label=\"Breadcrumb\"><p class=\"crumbs\"><a href=\"https:\/\/www.handyhani.com\/en\/\">Home<\/a> &nbsp;\/&nbsp; <b>Shipping and returns<\/b><\/p><\/nav><div class=\"row2\"><div><span class=\"label\">Last updated 20 October 2026<\/span><h1 class=\"h1\" style=\"margin-top:16px\">Shipping and returns<\/h1><\/div><\/div><p class=\"draft\"><svg class=\"i-sm\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"square\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 3h8l4 4v14H6z\"\/><path d=\"M14 3v4h4M9 13h6M9 17h6\"\/><\/svg> Sample text. Sanai3i provides the final policy.<\/p><\/div><\/div>\n\t\t<\/div>\n\n\n<h2 class=\"wp-block-heading\">Delivery in Jordan<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We deliver tools across Jordan for one flat fee of 3 JOD. Orders in Amman usually arrive in 1 to 2 working days, and orders to other governorates in 2 to 4 working days. We&#8217;ll send you a message when your order leaves the workshop.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-rates\"><table class=\"has-fixed-layout\"><thead><tr><th>Amman<\/th><th>Other governorates<\/th><\/tr><\/thead><tbody><tr><td>3.00 JOD<\/td><td>3.00 JOD<\/td><\/tr><tr><td>1 to 2 working days<\/td><td>2 to 4 working days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Unused tools in their original packaging can be returned within 14 days. Contact us first and we&#8217;ll arrange the return. We refund to the original payment method within 5 working days of receiving the tool.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Custom pieces<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pieces made to your size or design can&#8217;t be returned, unless they arrive damaged or differ from the sketch we agreed together.<\/p>\n\n\n<div class=\"dir-b\" dir=\"ltr\"><div class=\"callout\"><svg class=\"i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"square\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><path d=\"M12 11v6M12 7.5v.5\"\/><\/svg><span>Before we start a custom piece, you approve a sketch with the sizes, materials and price. That sketch is what we check the finished piece against.<\/span><\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Damaged items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If something arrives damaged, send us a photo within 48 hours and we&#8217;ll replace or repair it, at no cost to you.<\/p>\n\n\n<div class=\"dir-b\" dir=\"ltr\"><div class=\"stillq\" id=\"still-question\" data-toc=\"Contact\">\n\t<div><h3 class=\"h3\">Still have a question?<\/h3><p>Call <span class=\"ltr\" dir=\"ltr\">+962 79 976 1900<\/span> or send us a message.<\/p><\/div>\n\t<a class=\"btn\" href=\"https:\/\/www.handyhani.com\/en\/contact\/\"><span>Contact us<\/span> <svg class=\"i-sm\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"square\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/a><\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Delivery in Jordan We deliver tools across Jordan for one flat fee of 3 JOD. Orders in Amman usually arrive in 1 to 2 working days, and orders to other governorates in 2 to 4 working days. We&#8217;ll send you a message when your order leaves the workshop. Amman Other governorates 3.00 JOD 3.00 JOD [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":50,"comment_status":"closed","ping_status":"closed","template":"templates\/template-policy.php","meta":{"footnotes":""},"class_list":["post-160","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping and returns - Sanai3i<\/title>\n<meta name=\"description\" content=\"Delivery anywhere in Jordan for a flat 3 JOD, cash on delivery in Amman, and how to return or exchange a tool.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.handyhani.com\/en\/shipping-and-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and returns - 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